Crosser "E-Propella Lady" 350W • 36V • 9.6AH • Ø-27.5''
Електровелосипед Crosser E-PROPELLA LADY 27,5'' (модельний ряд 2026 року) — це сучасний легкий міський та прогулянковий електровелосипед із заниженою жіночою рамою
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, and its characteristics, parameter names and values in the product filter, for searching on the site within its main category.
Availability Status
Availability Status
Select the current product status:
- ✅ In stock — the item is in the seller’s or supplier’s warehouse and ready to ship.
- ⚠️ Ending soon — limited stock available: more than one, but fewer than five units.
- 🕒 Awaiting stock — new stock of this item is expected. If no dates are specified in the description, the timeframe is unknown.
- ❌ Out of stock — the item is unavailable and cannot be purchased.
- 🔍 On order — the item is out of stock, but for a fee, the seller can assist the customer in finding it through contacts with suppliers or other sellers.
- 🏪 Showroom display — this item is not available for purchase. It is displayed solely to familiarize you with its actual technical specifications, properties, and qualities, helping to form an impression of the product and provide useful comparison markers with other models.
- 🔄 Analogous models available — the website features products with similar properties, qualities, and technical specifications. Use the product filter to refine your search or browse recommended items.
🔋 Battery Capacity, Ah
Battery Capacity, Ah
Select the nominal battery capacity in ampere‑hours (Ah). Higher capacity means longer range, but a heavier battery.
🤘 Detailed guide for 15–36 Ah (most popular):
- up to 12 Ah — lightweight leisure and kids' bikes, range up to 20–30 km.
- 12–14 Ah — folding bikes, short city trips, minimal weight.
- 15–16 Ah — basic daily commuting, ~40 km, fine for flat cities.
- 17–18 Ah — good but not perfect: handles most city routes, 45–50 km.
- 19–20 Ah — sweet spot for city and light touring, 50–60 km.
- 21–22 Ah — almost perfect for urban riding: confident range, all‑day fun, 60–70 km.
- 23–24 Ah — mountains, river crossings, tough terrain: strong climbing and long rides without plugging in, 70–80 km.
- 24.1–26 Ah — active touring and mixed terrain, ~80 km.
- 26.1–28 Ah — long‑distance rides, cargo tasks, ~90 km.
- 28.1–30 Ah — expeditions, delivery, 90–100 km.
- 30.1–32 Ah — huge reserve, 100+ km, for those who never want to charge.
- 32.1–34 Ah — professional use, multi‑day trips.
- 34.1–36 Ah — maximum range in this class, up to 120 km.
- over 36 Ah — extreme touring, commercial use, but the battery becomes very heavy.
⚡ Nominal Power, W
Nominal Power, W
Select the power range that fits your needs:
🤘 The filter shows the nominal power of a single electric motor. Total power of dual- and multi-motor e-bikes is not considered. For example: an e-bike with three 1500 W motors has a total of 4500 W, but you should search by 1500 W in the filter.
- up to 349 — light pedal assistance, leisurely rides on flat paths.
- 350 – 499 — confident city riding, gentle inclines without heavy load.
- 500 – 599 — daily commuting, moderate hills, comfortable cruising.
- 600 – 749 — active urban riding, mixed terrain, occasional steep slopes.
- 750 – 999 — steep climbs, loaded touring, mountain routes.
- 1000 – 1199 — powerful mountain bikes, heavy touring, challenging terrain.
- 1200 – 1499 — high‑speed models, aggressive off‑road, sport riding.
- 1500 – 1749 — very powerful all‑terrain bikes, fatbikes, heavy cargo tasks.
- 1750 – 1999 — extreme off‑road, trailer towing, professional use.
- 2000 – 2499 — heavy cargo bikes, commercial delivery, long climbs with load.
- 2500 – 2999 — specialized high‑mobility bikes, towing heavy loads.
- 3000 and over — maximum power for special tasks, deep off‑road, record speed.
🔌 Battery Voltage, V
Battery Voltage
Select the nominal voltage of the e‑bike battery. Voltage determines compatibility with the motor and controller, and affects speed and power.
🤘 If the bike has multiple batteries, they usually share the same voltage. Example: two 48 V batteries — select 48 V.
- 12 V — kids' and lightweight leisure models, low speed.
- 24 V — city and folding bikes, assistance up to 25 km/h.
- 36 V — most common standard: urban, mountain, trekking.
- 48 V — powerful bikes (up to 1500 W), good acceleration and climbing.
- 52 V — slightly higher power, often compatible with 48 V systems.
- 60 V — cargo and off‑road bikes, speeds up to 55 km/h.
- 72 V — extreme power, high speeds, may require registration.
- 84 V — custom projects, very high performance.
- 96 V — maximum voltage for special applications.
- Other — non‑standard voltage not listed above.
🚀 Max Speed, km/h
Max Speed, km/h
The figure stated by the manufacturer — the maximum speed the e‑bike can reach in ideal conditions (flat road, no wind, full battery, optimal rider weight). Actual speed may be lower.
🤘 How to choose a range:
- up to 25 km/h — leisurely rides on bike paths and parks, perfect for relaxed cruising, seniors or unhurried riders.
- 25.1 – 32 km/h — comfortable city tempo, easily keeps up with bicycle traffic, ideal for daily commuting.
- 32.1 – 40 km/h — active urban riding, fast commute, weaving through traffic; for those who enjoy speed without extremes.
- 40.1 – 50 km/h — fast rural trips, mixed terrain; suits experienced riders who want to feel the wind.
- 50.1 – 60 km/h — powerful all‑terrain bikes for field roads, steep climbs and rapid inter‑village travel.
- 60.1 – 70 km/h — extreme off‑road and closed‑course speed, requires excellent fitness and protective gear.
- 70.1 – 80 km/h — sport and track, for trained pilots on dedicated grounds only.
- 80.1 and over — custom speed machines, record attempts; not for everyday use.
- Other — non‑standard speed not listed above.
🛣️ Range, km
Max Range, km
The manufacturer's stated maximum distance on a single full charge under ideal conditions: flat road, no wind, rider ~70 kg, minimal pedal assist, steady speed ~15–20 km/h. Real-world range is always lower.
🤘 How to choose a range:
- up to 15 km — short trips around home, to the shop, kids' bikes; enough for an hour or two of leisurely riding.
- 15.1 – 25 km — commuting within a small town, evening rides; typical for folding and lightweight city models.
- 25.1 – 35 km — confident commuting, half a city in one go, daily use without mid‑day charging.
- 35.1 – 45 km — active urban rider who covers a lot of ground; can escape the city on weekends.
- 45.1 – 55 km — comfortable for weekend touring, exploring surroundings without range anxiety.
- 55.1 – 65 km — longer rural rides, trips between nearby towns; suitable for mountain routes with moderate climbing.
- 65.1 – 75 km — a solid mini‑tour, all‑day riding with stops; for those who want to roam far.
- 75.1 – 85 km — multi‑day bike trips without daily charging; great for trekking and bikepacking.
- 85.1 – 100 km — high autonomy, serious overnight journeys, long‑distance commercial delivery.
- 100.1 and over — maximum range for expeditions, a full day in the saddle without a thought about sockets; premium segment.
- Other — non‑standard range not listed above.
📏 Wheel Diameter, inches
Wheel Diameter, inches
The inch size is the approximate outer tyre diameter. The figure in brackets is the rim bead seat diameter according to ETRTO (ISO 5775) in millimetres — this determines tyre and tube compatibility.
🤘 Which diameter for what:
- 12" (203 mm) — micro folding bikes, kids’ models; ultra‑compact but ride is less smooth.
- 14" (254 mm) — lightweight folders for short city hops; a bit more comfort than 12".
- 16" (305 mm) — popular folding bike size (e.g. Brompton), agile and perfect for multimodal commutes (metro + bike).
- 18" (355 mm) — a compromise between compactness and roll‑over ability; found on some folders and teen bikes.
- 20" (406 mm) — the most common folder and city bike size; great balance of portability, roll‑over and stability.
- 24" (507 mm) — teen bikes, cruisers, some cargo bikes; smoother ride, still quite nimble.
- 26" (559 mm) — classic mountain and city standard; excellent off‑road capability, huge tyre choice.
- 27.5" (584 mm) — the sweet spot: better roll‑over than 26", more agile than 29".
- 29" (622 mm) — maximum roll‑over efficiency, best for long flat roads and rough terrain. This also covers 28" / 700C (same rim 622 mm with a narrower tyre).
- Other — non‑standard diameter not listed above.
Brakes Type
Brakes Type
Brakes are one of the most important safety components on an e‑bike, especially given the extra weight and speed.
🤘 Main types:
- V-brake (rim) — pads squeeze the wheel rim. Simple, cheap and lightweight. Weak in wet/mud, wear out the rim, not recommended for powerful e‑bikes. Suitable for light city models with low speeds.
- Mechanical Disc — a rotor on the hub, pads are actuated by a cable. Much more effective than V‑brakes, work well in dry conditions. They need periodic adjustment and require more lever force than hydraulics. A good choice for budget and mid‑range e‑bikes.
- Hydraulic Disc — the best choice for most modern e‑bikes. Fluid pressure gives excellent stopping power, modulation and control. Work perfectly in any weather, require minimal maintenance. Recommended for powerful, high‑speed and mountain models.
- Drum — enclosed brakes inside the hub. Extremely resistant to water, mud and dust, almost maintenance‑free. Often used on cargo and some city e‑bikes. Stopping power is lower than disc brakes.
- Other — rare or non‑standard brake systems not listed above.
⛔ Regenerative braking (regen) is not a separate brake type — it is an additional motor function that helps slow down and recharge the battery, but does not replace the primary brakes.
Suspension Type
Suspension Type
Suspension reduces road shocks and vibrations, improving comfort and control. It is especially important for e‑bikes due to their greater weight and speed.
🤘 Main types:
- Rigid (no suspension) — rigid frame and fork, no shock absorbers. Simplest and lightest design. Works well on perfectly smooth asphalt, short city trips. Every bump is felt on rough roads or cobblestones.
- Front Suspension — a suspension fork at the front. The most common type for city, mountain and trekking bikes. Absorbs impacts on the front wheel, improves control on uneven roads and gravel. The rear remains rigid.
- Rear Suspension — a shock absorber at the rear of the frame. Less common, sometimes found on cargo or special models. Softens hits under the saddle while keeping the front rigid.
- Full Suspension (front + rear) — both a suspension fork and a rear shock. Maximum comfort and control on off‑road, mountain trails, and rough terrain. Heavier and more expensive. Ideal for powerful off‑road e‑bikes.
- Seatpost Suspension — an additional shock absorber under the saddle, attached between the seat tube and the frame (often near the folding mechanism). Absorbs jolts transmitted to the spine without affecting the main suspension. Often found on folding, city and comfort e‑bikes. Can be combined with any other suspension type.
- Other — rare or specific suspension systems not listed above.
🛴 Three‑wheeled e‑bikes (trikes) may feature similar suspension types: independent rear wheel suspension, front fork, or full suspension.
Drive Type
Drive Type
Indicates which wheel(s) are powered by the electric motor. This affects the bike’s behaviour on different surfaces.
🤘 Main types:
- Front Drive — motor in the front wheel. Simpler design, easy to install. Suitable for flat asphalt and leisurely riding. On climbs or slippery surfaces, the front wheel can lose traction (spin), so it is less suited for hilly or off‑road terrain. Often found on budget city models.
- Rear Drive — motor in the rear wheel. The most common type. Provides better grip during acceleration and on climbs, as the rider’s weight naturally loads the rear wheel. Handling feels more natural. Recommended for most e‑bikes, especially for mixed terrain.
- All-Wheel Drive (2 motors) — separate motors in the front and rear wheels. Maximum traction and capability on sand, snow, mud, steep slopes. The best choice for powerful off‑road (fatbike) and extreme models. Heavier and usually more expensive.
- Other — non‑standard layout (e.g., mid‑drive motor with chain drive to the rear wheel, or drive to one/both rear wheels of a tricycle). Choose this if your model does not fit front/rear/all‑wheel drive.
🛴 For three‑wheeled e‑bikes: rear drive can power one or both rear wheels (with or without a differential), front drive powers the front wheel, all‑wheel drive is a combination.
Motor Type
Motor Type
Indicates the motor construction: hub motors (direct drive or geared) or mid‑drive. The type affects ride character, weight, reliability and regenerative braking capability.
🤘 Main types:
- Direct Drive — a hub motor where the rotor directly drives the wheel without a gearbox. Simple, robust, almost maintenance‑free. Handles high power (1000–3000 W and more). Supports regenerative braking. Drawbacks: heavier (5–9 kg), noticeable magnetic drag when pedalling without power. Best for powerful high‑speed e‑bikes, long flat routes where reliability and regen are important.
- Geared Hub — a hub motor with an internal planetary gearbox. Lighter (2–4 kg) and more compact than direct drive. Higher torque at low rpm, confidently tackles hills. Freewheels easily (no magnetic drag when pedalling unpowered). Drawbacks: moving gears eventually wear; no regenerative braking; power limited (typically up to 1000–1500 W). Ideal for city, mountain and trekking e‑bikes where lightness, efficiency and natural pedalling are desired.
- Mid‑Drive — a motor mounted in the bottom bracket area (near the pedals). It drives the chain and uses the bike’s gears. This allows optimal torque: low gear for steep climbs, high gear for speed on flats. Natural pedalling feel, excellent weight balance. Drawbacks: higher cost, increased chain and sprocket wear, more complex installation. Best for off‑road mountain riding, trekking, cargo hauling — wherever maximum climbing traction matters.
- Other — rare or non‑standard motor types (e.g., friction drive, external motor, etc.).
🔄 In short: choose Direct Drive for powerful high‑speed builds, Geared Hub for lightweight all‑rounders, Mid‑Drive for maximum climbing ability in tough terrain.
Frame Material
Frame Material
The frame material determines weight, strength, stiffness, vibration damping and price. This is especially important for e‑bikes due to the added weight of the motor and battery.
🤘 Main materials:
- Steel — traditional material. Heavier than aluminium, but absorbs vibrations well and is very repairable. Both cheap Hi‑Tensile steel (heavy, budget models) and chromoly Cr‑Mo (lighter, strong, comfortable) are used. On modern e‑bikes steel is less common, mainly on cargo, retro or budget models.
- Aluminium Alloy — the most common e‑bike frame material. Lighter than steel, rust‑proof, fairly strong and affordable. A stiff frame transmits power well but damps less road buzz. The ideal balance for city, mountain and trekking e‑bikes.
- Carbon Fiber — very light and strong. Excellent vibration damping, allows aerodynamic shapes. Drawbacks: high price, sensitive to sharp impacts (cracking), difficult to repair. Used in premium sport and road e‑bikes.
- Titanium — light, extremely strong, corrosion‑proof, naturally dampens vibrations. As comfortable as steel but much lighter. The most expensive option. Usually found on exclusive and custom e‑bikes.
- Magnesium Alloy — the lightest of the metals, but less common. Requires complex manufacturing and corrosion protection. Sometimes used in folding or ultra‑light city models.
- Other — rare or combined materials (e.g., aluminium + carbon elements, steel + carbon, etc.).
✅ For most riders, aluminium alloy is the optimal choice — light, strong and affordable.
💎 Modification Features
🔧 Modification Features
Check all features that this e‑bike model has. You can select multiple options.
- 💡 Front Headlight – illuminates the road ahead.
- 🚨 Brake Light – rear light that brightens when braking.
- ↔️ Turn Signals – front and/or rear indicators for turning.
- 🪞 Rearview Mirror – helps monitor traffic behind.
- 🌈 LED Frame/Wheel Lighting – decorative or additional lighting.
- 🔔 Bell/Horn – audible warning for pedestrians and other riders.
- 🚨 Alarm – anti‑theft system triggered by movement or tampering.
- 🔒 Integrated Lock – mechanical lock built into the frame or wheel.
- 📍 GPS Tracker – satellite tracking to locate the bike.
- 📺 Digital Display – screen on the handlebar showing speed, battery level, assist mode etc.
- ⚡ Speedometer – shows current speed (may be part of the display).
- 📱 Mobile App – smartphone connectivity for settings, navigation or ride statistics.
- 📡 NFC Key (Contactless Card/Phone) – touch unlock and start via smartphone or card.
- 🔑 Physical Ignition Key – classic key switch to power on.
- 🔌 USB Charging Port – charge your phone or gadgets while riding.
- 📱 Phone Holder – handlebar mount for a smartphone.
- 🚲 PAS (Pedal Assist System) – the motor engages automatically when you pedal. Indicates that the bike supports riding without using a throttle.
- 🔄 Torque Sensor – measures pedal force for smoother motor assistance.
- 👍 Thumb Throttle – throttle lever operated by the thumb.
- 🔁 Twist Throttle – throttle controlled by twisting the grip (like a motorcycle).
- 🚀 Cruise Control – maintains a steady speed without holding the throttle.
- ♻️ Regenerative Braking – motor braking that recovers some energy back to the battery.
- 🔋 Removable Battery – battery can be taken off for separate charging or security.
- 🔋🔋 Dual Battery – two separate batteries on board, extending range or providing redundancy.
- ⚙️ Rear Derailleur – gear shifting mechanism at the rear wheel (e.g., Shimano Tourney TZ).
- ⚙️ Front Derailleur – mechanism for shifting the front chainrings.
- ⚙️ Cassette (Freewheel) – cluster of sprockets on the rear wheel (e.g., 14-28T) providing gear range.
- ⛓️ Chain Guard – cover or shield over the chain to protect clothing.
- 🛑 Dual Disc Brakes – front and rear disc brakes for powerful, reliable stopping.
- 🪑 Suspension Seatpost – small shock absorber under the saddle for extra comfort.
- 🔩 Rear Shock (Mono Shock) – central shock absorber located between the main frame and the rear swingarm (under the seat, above the rear wheel). Provides rear suspension.
- 📏 Adjustable Handlebar – handlebar height can be changed to fit the rider.
- 📏 Adjustable Seat Height – saddle height can be adjusted to the rider (regardless of clamp type).
- 🪨 Fixed Seat (Non‑adjustable) – saddle is rigidly fixed to the frame, height cannot be changed (moped‑style).
- 🔩 Quick Release Wheels – wheels can be removed without tools for repair or transport.
- 📦 Foldable – the bike folds for compact storage or carrying.
- 🦯 Kickstand – side stand for parking.
- 🌧️ Mudguards (Fenders) – protect against mud and water spray from the wheels.
- 🪑 Passenger Seat Backrest – provides comfort and safety for the passenger.
- 🦶 Passenger Footpegs – platforms or pegs for the passenger to place their feet.
- 👶 Child Seat Mount – dedicated mount or adapter for attaching a child bike seat.
- 🦶 Rider Foot Platform – located between the seat and the handlebar for comfortable foot placement while riding.
- 🏍️ Moto Design – motorcycle‑style appearance, often with a massive frame, wide tyres and aggressive styling.
- Adjustable Seat Height;
- Dual Disc Brakes;
- Front Headlight;
- Kickstand;
- Mudguards (Fenders);
- PAS (Pedal Assist System);
- Rear Derailleur
🚚 Cargo Equipment
🧰 Cargo Equipment
Select all cargo-carrying equipment on this e‑bike. A single bike may combine several solutions.
- 🧺 Front Basket – mounted on the handlebar or front rack.
- 🧺 Rear Basket – usually found on trikes.
- 🧴 Plastic Basket – lightweight, rust‑proof, waterproof.
- 🔩 Metal Basket – sturdy and durable, handles heavier loads.
- 🗑️ Metal Cage Basket – metal frame, not necessarily large or for heavy items.
- 🎒 Hanging Basket – soft or semi‑rigid basket bag that clips on and off.
- 📦 Platform Basket – large basket sitting on a cargo platform (typical for trikes, placed between the rear wheels).
- 📋 Front Rack – platform or rails above the front wheel for bags or baskets.
- 📋 Rear Rack – standard shelf above the rear wheel.
- 🪶 Light Cargo Rack – lightweight design, intended for modest loads.
- 🔒 Frame‑Integrated Rack – rigidly built into the frame, non‑removable.
- 🔩 Platform‑Mounted Rack – bolted to the frame or extends the cargo platform; found on trikes and some two‑wheelers.
- 📎 Pannier Rails – side platforms for attaching bags or boxes, typically secured with straps. Often used for heavy compact deliveries.
- 🔄 Transformable Rack – foldable; can turn into an extra seat or a larger shelf.
- 🛷 Cargo Tray – L‑shaped platform (up to 30 kg) for bulky loads (e.g., cooler, pizza stack). Attaches to the front frame post or rear platform instead of the saddle. May be solid‑sheet or tubular frame.
- 📦 Cargo Box – sturdy enclosed box, protects contents from weather and dust, suitable for shopping, work gear, courier deliveries or locksmith tools.
- 🚚 Drop‑Side Platform – flat platform with foldable sides for easy loading/unloading.
- 🕸️ Cargo Net – elastic net for securing loads on a rack or platform.
- ✨ Other – rare or non‑standard cargo solutions.
- Light Cargo Rack;
- Rear Rack
Color
🎨 Main color is the primary color of the product that you see most often.
This includes the color of the frame, body, lighting (e.g., lamps or garlands).
Since one product may have several main colors, you can select one or multiple colors.
🟩 How to use: click on the color square (the active color will be highlighted with an orange border). Then click the «Apply filters» button to show products with the chosen colors.
Електровелосипед E-PROPELLA LADY 36V/350W 27,5'' 2026
Електровелосипед Crosser E-PROPELLA LADY 27,5'' (модельний ряд 2026 року) — це сучасний легкий міський та прогулянковий електровелосипед із заниженою жіночою рамою, призначений для комфортного щоденного пересування. Модель поєднує в собі повністю інтегровані електричні компоненти, якісний японський перемикач передач та надійну гідравліку.
📊 Основні технічні характеристики
- Електродвигун: Редукторне мотор-колесо потужністю 350W (розташоване ззаду).
- Акумулятор: Літій-іонна батарея 36V / 9.6Ah, яка повністю інтегрована всередину металевої труби рами (її не видно ззовні).
- Максимальна швидкість: До 35–38 км/год у максимальному режимі допомоги педалюванню (PAS-система).
- Режими їзди: 4 режими асистента (PAS система) + керування за допомогою LED-дисплея на кермі.
- Запас ходу: Орієнтовно 30–45 км залежно від рельєфу, ваги райдера та обраного режиму допомоги.
- Діаметр коліс: 27,5 дюймів — забезпечує ідеальний баланс між маневреністю та хорошим накатом.
- Трансмісія (передачі): Надійна 9-швидкісна система Shimano CUES 9S для комфортного педалювання вгору.
- Гальма: Дискові гідравлічні гальма Logan, що гарантують швидке та безпечне зупинення навіть у дощову погоду.
- Матеріал рами: Легкий та міцний алюмінієвий сплав (винос керма та підсідельний штир також алюмінієві).
- Вага: Велосипед є досить легким для свого класу — менше 20 кг.
💡 Головні переваги моделі
- Естетичний вигляд: Велосипед виглядає як звичайний міський байк, оскільки батарея та дроти заховані всередині рами.
- Комфортна геометрія (Lady): Занижена верхня труба дозволяє легко сідати та сходити з велосипеда у будь-якому одязі.
- Сучасне обладнання: Серія компонентів Shimano CUES розроблена спеціально для підвищених навантажень на електровелосипедах, тому має збільшений ресурс роботи.
🔋 Рекомендації щодо догляду за акумулятором
- Не розряджайте в нуль: Заборонено залишати акумулятор повністю розрядженим на тривалий час.
- Зберігання взимку: Якщо велосипед довго не використовується, зарядіть батарею приблизно на 70% та зберігайте в сухому теплому приміщенні.
Вам цікаво дізнатися про наявність та актуальні ціни на цю модель в магазинах України, чи ви хотіли б порівняти її з чоловічою версією (Propella Men)? - відвідайте спеціализований маркетплейс електротранспорту - ФанСмарт!
Buy Crosser "E-Propella Lady" 350W • 36V • 9.6AH • Ø-27.5'' at low prices in Ukraine in the FunSmart online store, inexpensive sales with delivery across regions of Ukraine: Kyiv, Vinnytsia, Dnipro, Kryvyi Rih, Zhytomyr, Zaporizhzhia, Ivano-Frankivsk, Kropyvnytskyi, Lviv, Lutsk, Mykolaiv, Odesa, Poltava, Rivne, Sumy, Ternopil, Uzhhorod, Kharkiv, Kherson, Khmelnytskyi, Cherkasy, Chernihiv, Chernivtsi. The FunSmart online store offers to order Crosser "E-Propella Lady" 350W • 36V • 9.6AH • Ø-27.5'', view the full description, detailed specifications, product photos and current discounted prices for 2026FunSmart Market
Dear buyers and site users!
- The price of some goods may "fluctuate" plus or minus, sometimes up to 2000 UAH per unit. 👀
- Different suppliers update their price lists at different times, and the cost of many goods is tied to the currency of international settlements.
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- By "Nova Poshta" across Ukraine at carrier rates
- Address delivery by "Nova Poshta" courier
- Pickup from warehouse in Odesa
- Upon receipt by cash on delivery (cash or card)
- Payment to PrivatBank or MonoBank card
- Online payment via payment systems (PrivatBank, LiqPay and others)
- Payment by bank details (IBAN account)
Return and exchange
Every buyer has the right to exchange or return the purchased goods within 14 days if for some reason they did not suit him. Exchange of goods is carried out in accordance with the Law of Ukraine "On Consumer Protection".
Conditions for exchange or return of goods:
- No more than 14 days have passed since the purchase.
- The goods are without signs of use, the presentation is preserved (including packaging), not activated and without damage, complete. The goods turn on, all functions work, without damage.
- It is necessary to present: a document confirming the purchase of the goods (receipt, invoice, act); passport or other identity document; warranty card properly filled out; bank card details if the purchase was made by bank transfer.
Goods with a defect or deficiency are subject to replacement or return according to the conclusion of the service center if such a defect was reported by you to the service center within the warranty period for the goods and if such a defect arose through the fault of the manufacturer and cannot be eliminated. In this case, the above documents must be presented.
Warranty
Most electric transport models (electric scooters, electric bicycles, electric scooters) are covered by a 12-month warranty from the date of purchase.
Batteries, which are a separate consumable component of the vehicle, are usually covered by a 6-month warranty, unless another period is specified in the documentation for a specific model.
Warranty obligations are provided and fulfilled by the importer, manufacturer, official brand representative or supplier of the goods, who ensure service and supply of spare parts in Ukraine.
The warranty covers manufacturing defects and hidden deficiencies identified during operation of the goods subject to the manufacturer's requirements.
The warranty does not cover:
- mechanical damage;
- consequences of falls and impacts;
- damage after an accident;
- moisture ingress in violation of operating conditions;
- independent intervention in the design or electronics;
- use of non-standard chargers or components;
- natural wear of tires, brake pads, lamps, bearings and other consumables;
- natural decrease in battery capacity during operation.
Important *
The online store ensures proper execution of the purchase and organization of shipment of goods to the buyer. The seller also provides information on the warranty service procedure set out on this page, including upon separate request if additional information is required.
At the same time, the online store is not a manufacturer, importer or service center and does not independently carry out warranty repairs, technical diagnostics or examination of goods.
In the event of a warranty case, the appeal is considered by an authorized service center, importer or supplier, who, in accordance with the legislation of Ukraine and their own warranty obligations, decide on repair, replacement of goods or other ways to eliminate deficiencies.
The online store, for its part, provides the buyer with all necessary information about the warranty claim procedure and contacts of the responsible service center or supplier.
On this basis, the online store is not a participant in relations regarding compliance with and fulfillment of warranty obligations between the buyer and the authorized representative who declared the warranty and undertook to fulfill its conditions.
- This provision does not limit the consumer rights provided for by the legislation of Ukraine, in particular the Law of Ukraine "On Consumer Protection".
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